From Skedda to Kisi: How One Hour of Automation Saved Countless Hours of Manual Work
The Challenge
Sarah, a lawyer who also owns an automated golf simulator facility, had spent months trying to automate her facility access. Despite having modern booking software (Skedda) and a smart access system (Kisi), she kept hitting dead ends.
"I've been manually sending these access links all day long since February," Sarah explained. "I visited other automated facilities - they were owned by Google software engineers who knew what they were doing. But for me, every proposed solution led to new problems."
Previous attempts suggested:
- App-based access (requiring customer downloads)
- Scheduled unlocks (leaving doors unsecured)
- Complex calendar integrations (that didn't quite work)
The One-Hour Solution
Working with Connex's automation expert, Sarah implemented a direct integration that:
- Automatically detects new Skedda bookings
- Creates precisely-timed Kisi access links
- Emails secure door access to customers
- Manages timing (15 minutes prior through end of booking)
The Results
The transformation was immediate:
- Eliminated all manual link sending
- Automated email delivery upon booking
- Maintained security while improving convenience
- Freed up hours of daily management time
"This means so much," Sarah shared after seeing the automation work. "I knew all I needed was one hour with the right expert. I could have saved a lot of money on therapy!"
