Connex News 2024-09-09
We apologize for the delay in sharing our weekly updates; we've been swamped with unique projects!
This is what we’ve built the past week:
- Connected BambooHR and Gusto to automate updates for new hires, terminated employees, and promotions.
- Solved a tricky problem syncing call recordings between Ringba and Dialpad (with mismatched timestamps and caller IDs). We developed a custom solution to align UNIX timestamps and caller IDs, syncing everything into Zoho CRM to improve reporting and efficiency for multi-location call centers.
- Discovered how to retrieve downloadable Wix document URLs via API, so we can now send files anywhere withZapier.
- Fun fact 🤡 : OpenAI / ChatGPT can respond with numerical ratings (e.g., 0 or 1). You can use this to standardize binary responses (like “Yes,” “yes,” “y”) for more accurate reporting.
- Leveraging Hive SQL in Workato, we reduced task loads from 180,000 to just 40 while importing MyHours timesheets, talk about efficiency!
- Integrated ADP with a credit card management tool to match expenses with employees automatically.
- Tested a 2-way sync between Monday.com and Jira (including subtasks and comments) in a sandbox environment. Next stop: production!
- Built a seamless integration between ShipStation and EasyShip to automate new order creation and streamline shipping updates.
- If you’re using RingCentral for call centers, it’s easier to manage a single workflow for all agents by setting up a specific event type and subscribing to the webhook; no more duplicate workflows!
- Developed a Pipedream workflow that logs into a page and downloads files automatically.
