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Connect RingCentral (or any phone system) to Gorgias using Pipedream
TABLE OF CONTENTS
❌ Gorgias has integrations with some phone systems but what happens if yours isn’t supported yet?
💡 You don’t need to wait for them to implement it, and create tickets manually in the meantime!
You can provide phone support and automatically create tickets when customers call you.
Including transcriptions.
Enter Pipedream.
👉 Steps:
- Create an account on Pipedream
- Create a project and a workflow within
- Select RingCentral, New Call Recording as the trigger
- Send the recording to Deepgram for transcription
- Create a customer using its phone number
- Create a ticket using the transcription
✅ Results: in a couple of hours we implemented this workflow that now saves 20 minutes for each call received.
Need support setting this up? We can help!
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