Connex News 2024-09-09

Sep 12, 2024
Connex News 2024-09-09
We apologize for the delay in sharing our weekly updates; we've been swamped with unique projects!

This is what we’ve built the past week:

  • Connected
    BambooHR
    BambooHR
    and
    Gusto
    to automate updates for new hires, terminated employees, and promotions.
  • Solved a tricky problem syncing call recordings between
    Ringba
    and
    Dialpad
    (with mismatched timestamps and caller IDs). We developed a custom solution to align UNIX timestamps and caller IDs, syncing everything into
    Zoho CRM
    to improve reporting and efficiency for multi-location call centers.
  • Discovered how to retrieve downloadable
    Wix
    document URLs via API, so we can now send files anywhere with
    Zapier
    Zapier
    .
  • Fun fact 🤡 :
    OpenAI / ChatGPT
    OpenAI / ChatGPT
    can respond with numerical ratings (e.g., 0 or 1). You can use this to standardize binary responses (like “Yes,” “yes,” “y”) for more accurate reporting.
  • Leveraging
    Hive
    Hive
    SQL in
    Workato
    , we reduced task loads from 180,000 to just 40 while importing
    MyHours
    timesheets, talk about efficiency!
  • Integrated
    ADP
    ADP
    with a credit card management tool to match expenses with employees automatically.
  • Tested a 2-way sync between
    Monday.com
    Monday.com
    and
    Jira
    (including subtasks and comments) in a sandbox environment. Next stop: production!
  • Built a seamless integration between
    ShipStation
    and
    EasyShip
    to automate new order creation and streamline shipping updates.
  • If you’re using
    RingCentral
    RingCentral
    for call centers, it’s easier to manage a single workflow for all agents by setting up a specific event type and subscribing to the webhook; no more duplicate workflows!
  • Developed a
    Pipedream
    Pipedream
    workflow that logs into a page and downloads files automatically.

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