A leading environmental NGO that fights climate change by using the combined power of law, data and analysis.
They were looking for support to streamline their Grant and Expense Management, as they needed to track and report on all donations and their destinations.
The Challenge
Grant and Expense Management (GEM) fall under one person.
A cleaning company's Zapier automation for review requests stopped after a sender-address change. One call traced the fault upstream, and the Zap never changed.
A restaurant-tech company built an AI SMS support agent that reads customer photos, answers from its Notion knowledge base, and hands unclear cases to humans.
How a small nonprofit fixed a Classy-to-Bloomerang Zapier sync that silently dropped gifts: ACH re-checks, retry handling, review queues, and event data.